Vivint, Inc. is a leading provider of smart home security systems in the United States. With over 20 years of experience in the industry, Vivint has established itself as a trusted name when it comes to protecting homes and families. Their advanced technology, comprehensive features, and nationwide presence have made them a top choice for homeowners looking for a reliable and efficient security solution. In this article, we will take an in-depth look at Vivint’s offerings, pricing, customer service, and overall value proposition to help you determine if it is the right choice for your home security needs.
Vivint Smart Home Security: Features and Benefits
Vivint offers a wide range of services that go beyond traditional alarm monitoring. Let’s take a closer look at each of their offerings and how they can benefit you.
Security Monitoring
At the heart of Vivint’s services is their 24/7 professional monitoring. This means that your home will be monitored by trained professionals around the clock, every day of the year. In case of a triggered alarm, Vivint’s monitoring team will immediately dispatch emergency services to your home. This not only provides peace of mind for homeowners but also ensures prompt response in case of any emergency.
In addition to their team of experts, Vivint also uses cutting-edge technology to ensure the safety and security of your home. Their system is equipped with multiple sensors, such as motion detectors and door/window sensors, to detect any potential threats. They also offer cellular backup, meaning that your system will still work even if your power or internet goes out.
Smart Home Automation
Vivint’s integration with various smart home devices allows homeowners to control different aspects of their home remotely. This includes lights, thermostats, locks, and even appliances. With the Vivint app, you can turn on your lights, adjust your thermostat, or lock your doors from anywhere in the world. This not only adds convenience to your daily life but also helps save energy and reduce utility bills.
Home Security Cameras
Vivint offers a range of high-quality cameras for comprehensive home surveillance. Their cameras are equipped with features such as live streaming, recording, and motion detection, providing you with complete visibility and control of your home. They have both indoor and outdoor cameras, making sure that every corner of your property is covered. The footage captured by their cameras can also be accessed through the Vivint app, giving you peace of mind even when you’re away from home.
Energy Management
One unique feature offered by Vivint is their energy management solutions. With the rising cost of energy, homeowners are always looking for ways to save on their utility bills. Vivint’s system allows you to monitor and manage your energy consumption, helping you make more informed decisions and ultimately save money. You can set schedules for lights and appliances, receive alerts if there is unusual energy usage, and even control your thermostat remotely to optimize energy usage.
Doorbell Cameras
Vivint’s doorbell cameras combine security with convenience. These cameras allow you to see and speak to anyone at your front door, even when you’re not home. You can receive notifications when someone rings the doorbell and communicate with them through the app. This is a great way to keep an eye on any visitors or packages that arrive while you’re away.
Vivint Alarm Systems: Pricing and Plans Explained
Now that we have a better understanding of what Vivint has to offer, let’s take a look at their pricing and plans. Vivint offers three different packages: “Smart Security”, “Smart Home”, and “Smart Home Video”. Each package includes different features and comes with a monthly fee.
| Package Name | Features Included | Monthly Fee |
|---|---|---|
| Smart Security | 24/7 Professional Monitoring, Cellular Backup, Sensors | $29.99 |
| Smart Home | All features in Smart Security, Smart Home Automation | $39.99 |
| Smart Home Video | All features in Smart Home, Home Security Cameras | $49.99 |
It’s important to note that these prices are subject to change and may vary based on your location. Additionally, Vivint also offers the option to customize your own package with a starting price of $599 for equipment and installation.
Is Vivint Alarm Right for You? Pros and Cons
Like any product or service, Vivint also has its pros and cons. Let’s take a look at some of the advantages and disadvantages of choosing Vivint for your home security needs.
Pros:
- Advanced technology: Vivint prides itself on using the latest technology to provide efficient and reliable services to its customers.
- Comprehensive features: From professional monitoring to energy management, Vivint offers a range of features to cater to different needs.
- Nationwide presence: With a presence in all 50 states, Vivint is easily accessible to homeowners across the country.
- Quality equipment: Vivint uses high-quality equipment for their systems, ensuring durability and effectiveness.
- Professional installation: Vivint’s team of experts handles the installation process, making sure the system is set up correctly and efficiently.
Cons:
- High monthly fees: Vivint’s monthly fees can be higher compared to other home security providers in the market.
- Long-term contracts: In order to avail of their services, customers are required to sign a contract for a minimum of 42 months.
- Expensive cancellation fees: If you decide to cancel your contract before the term ends, you may have to pay a cancellation fee, which can be quite expensive.
- Limited DIY options: Vivint does not offer many options for self-installation or self-monitoring, which may not be ideal for some customers.
Vivint Alarm vs. Competitors: A Detailed Comparison
To get a better understanding of what sets Vivint apart from its competitors, let’s compare it to two other top home security providers – ADT and SimpliSafe.
Vivint vs. ADT
ADT is another well-known name in the home security industry, with a long-standing reputation and a wide range of services. While both companies offer professional monitoring and integration with smart home devices, there are a few key differences between them.
| Criteria | Vivint | ADT |
|---|---|---|
| Monthly Fee | $29.99 – $49.99 | $36.99 – $58.99 |
| Contract Length | 42 months | 36 months |
| Equipment Cost | $0 – $599 | $0 – $399 |
| Camera Options | Indoor, Outdoor, Doorbell | Indoor, Outdoor, Doorbell, Video Doorbell Pro |
One major difference between the two is that ADT offers the option for self-installation, whereas Vivint does not. Additionally, ADT has a shorter contract length and lower monthly fees compared to Vivint. However, Vivint has more camera options, including their popular video doorbell, giving customers a wider range of choices.
Vivint vs. SimpliSafe
SimpliSafe is a relatively new player in the home security market, known for its easy-to-install systems and affordable prices. Let’s see how it stacks up against Vivint.
| Criteria | Vivint | SimpliSafe |
|---|---|---|
| Monthly Fee | $29.99 – $49.99 | $14.99 – $24.99 |
| Contract Length | 42 months | None |
| Equipment Cost | $0 – $599 | $229 – $489 |
| Camera Options | Indoor, Outdoor, Doorbell | Indoor, Outdoor |
As evident from the comparison, SimpliSafe offers much lower monthly fees and the option for no contract, making it a more budget-friendly choice. However, Vivint offers more advanced features and equipment options, making it a better fit for those looking for a comprehensive and integrated security system.
How to Install and Set Up a Vivint Alarm System
After you have decided to go with Vivint, the next step is to get your system installed and set up. Here’s a brief overview of how that process works:
- Schedule an appointment: Once you have chosen your package and signed the contract, you can schedule an appointment for installation.
- Prepare for installation: Before the installation team arrives, make sure to have all necessary information ready, such as the location of your electrical panel and Wi-Fi password.
- Installation: The installation process typically takes 4-6 hours, depending on the size of your home and the number of devices being installed.
- Set up: After the system is installed, the technician will help you set up the app and show you how to use the different features.
- Test and Activate: Before leaving, the technician will test the system to ensure everything is working correctly, and then activate your service.
Vivint Alarm Customer Reviews and Ratings
To get a better understanding of how customers feel about Vivint’s services, let’s take a look at some reviews and ratings from popular review sites.
On Consumer Affairs, Vivint has an average rating of 3 out of 5 stars, with many positive reviews highlighting their efficient customer service and advanced technology. However, there are also some negative reviews that mention issues with billing and higher-than-expected cancellation fees.
On Trustpilot, Vivint has a rating of 3.6 out of 5 stars, with many customers praising their reliable monitoring and easy-to-use app. However, there are also some complaints about long wait times for customer service and installation delays.
Overall, Vivint has a decent rating on both sites, with a mix of positive and negative reviews. It’s essential to keep in mind that individual experiences may vary, and it’s always a good idea to do thorough research before making a decision.
Vivint Alarm App: Features and Functionality
The Vivint app is an essential component of their services, allowing customers to access and control their security systems remotely. Some of the features of the app include:
- Arm and disarm your system
- View live footage from security cameras
- Receive notifications and alerts
- Control smart home devices
- View energy usage and adjust thermostat settings
- Communicate with visitors through doorbell cameras
The app is available for both iOS and Android devices and has a user-friendly interface, making it easy to navigate and use.
Vivint Alarm Security: Protecting Your Home and Family
With its advanced technology, comprehensive features, and efficient monitoring, Vivint offers top-notch security to homeowners. However, it’s essential to remember that no system is perfect, and there is no guarantee against potential threats. It’s crucial to follow safety measures and take steps to secure your home and family.
Here are a few tips to ensure the safety of your home while using Vivint’s services:
- Keep your doors and windows locked at all times.
- Make sure all entry points are equipped with sensors.
- Test your system regularly to make sure it’s working correctly.
- Set up unique user codes for each member of your household.
- Inform your monitoring company if you plan to have any guests or visitors while you’re away.
Vivint Alarm: Future Trends and Innovations
As technology continues to evolve, so does the home security industry. Vivint is no exception, and the company is constantly working on improving its services to meet the changing needs of customers. Here are some of the future trends and innovations we can expect from Vivint:
- Artificial Intelligence: Vivint is working on incorporating AI into their systems to provide more efficient and personalized security solutions.
- Voice Control: With the rise of smart speakers, Vivint is exploring ways to integrate voice commands for controlling their systems.
- Outdoor Security Drones: In the near future, Vivint plans to launch outdoor drones that can be dispatched to your property in case of an emergency.
Conclusion
In conclusion, Vivint offers a comprehensive and technologically advanced home security solution for homeowners. With a wide range of features, quality equipment, and reliable monitoring, it has established itself as a top player in the industry. However, it’s essential to consider the pricing, contract length, and other factors before making a decision. By thoroughly reviewing the pros and cons and comparing it with its competitors, you can determine if Vivint is the right choice for your home security needs.
