In today’s world, home security is a top priority for many homeowners. With the rise of crime rates and advances in technology, it’s become crucial to have a reliable and comprehensive security system for your home. This is where Vivint comes in. Vivint has established itself as one of the leading home security companies, providing top-of-the-line products and services to keep your home safe and secure. But with so many other options on the market, is Vivint truly the best choice for your home’s protection? In this article, we will take a closer look at Vivint security systems, exploring their features, pricing, customer service, and more, to help you make an informed decision.
Top 5 Reasons to Choose a Vivint Security System
Before we dive into the specifics, let’s first take a look at some of the key strengths of Vivint security systems:
- Comprehensive Security Solutions: One of the main reasons why Vivint stands out among its competitors is its wide range of security features. From basic entry/exit sensors and motion detectors to advanced options like glass break detectors, smoke detectors, and carbon monoxide sensors, Vivint offers a robust system for protecting your home from various threats.
- Smart Home Integration: In addition to traditional security measures, Vivint also integrates with your smart home ecosystem. Through their app, you can control lights, thermostats, door locks, and other smart devices, adding a layer of convenience and remote control to your home management.
- Professional Installation and Monitoring: Unlike some DIY systems, Vivint provides professional installation by certified technicians. This ensures proper placement and functionality of the system, minimizing the risk of errors or vulnerabilities.
- 24/7 Customer Support: Vivint offers round-the-clock customer support for any technical issues or concerns that may arise. Their team is well-trained and knowledgeable, providing prompt and efficient assistance when needed.
- Flexible Pricing Options: Vivint offers flexible pricing plans to fit different budgets and needs. They also provide financing options for those who may not be able to pay the full price upfront.
Vivint Security System Features: A Detailed Look
Now that we have highlighted the top reasons to consider a Vivint security system, let’s take a closer look at the features offered by this company.
Control Panel
The control panel is the central hub of any security system, and Vivint’s panel is no exception. The Vivint SkyControl panel boasts a sleek design with a 7-inch touchscreen display. It serves as the main point of communication between you and your security system, allowing you to arm or disarm the system, access live video feeds, and control your smart home devices.
Entry/Exit Sensors
Vivint’s entry/exit sensors are wireless and magnetic, meaning they can be easily installed on doors and windows without any drilling or wiring. These sensors detect when a door or window is opened, triggering an alarm if the system is armed.
Motion Detectors
Vivint offers both standard motion detectors and advanced motion detectors with built-in cameras. The standard motion detector uses infrared technology to sense movement in a room and alerts the system if there is any unauthorized activity.
Glass Break Detectors
These sensors use acoustic detection technology to monitor for the sound of breaking glass. This feature adds an extra layer of protection against potential intruders attempting to enter through windows.
Smoke Detectors
Vivint’s smoke detectors are equipped with photoelectric sensors, which can detect smoldering fires before they burst into flames. They also have a built-in heat sensor, which can trigger an alarm if the temperature rises suddenly.
Carbon Monoxide Detectors
Carbon monoxide (CO) is a colorless, odorless gas that can be deadly if inhaled in high concentrations. Vivint’s CO detectors use electrochemical sensors to monitor for the presence of CO and will trigger an alarm if unsafe levels are detected.
Video Doorbell
The Vivint doorbell camera is one of their most popular features. It allows you to see and talk to visitors at your front door through the app, even if you’re not at home. The camera also has a motion detector that can alert you when someone approaches your door.
Smart Locks
With Vivint’s smart locks, you can lock or unlock your doors remotely through the app. You can also assign unique entry codes to family members or guests and track when they enter or leave your home.
Smart Thermostat
Vivint’s smart thermostat allows you to control the temperature of your home remotely, saving energy and money. It also has a feature called “Geo-Services,” which can automatically adjust the temperature based on your location, making sure your home is comfortable when you arrive.
Pros and Cons of Vivint Security Systems
Like any product or service, Vivint security systems have their own set of advantages and disadvantages. Let’s take a look at some of the pros and cons of choosing Vivint for your home security needs.
Pros:
- Comprehensive security solutions with advanced features like glass break detectors, smoke detectors, and carbon monoxide detectors.
- Integration with smart home devices for added convenience and control.
- Professional installation by certified technicians.
- 24/7 customer support.
- Flexible pricing options to fit different budgets and needs.
Cons:
- Higher upfront costs compared to some DIY systems.
- Longer contract periods (typically 5 years).
- Potential for additional fees for certain features or equipment.
- Limited availability in some areas.
It’s essential to weigh these pros and cons carefully to determine if Vivint is the right choice for your home.
Vivint Security System Cost: What to Expect
One of the most significant factors to consider when choosing a security system is the cost. The cost of a Vivint security system will vary depending on the features and equipment you choose, as well as your location. However, here are some general costs to keep in mind:
- Equipment costs: Depending on the specific equipment and features you select, the upfront cost for a Vivint security system can range from $549 to $1,699.
- Installation fee: Vivint charges a one-time installation fee of $99 for their basic package and $199 for their premium package.
- Monthly monitoring fees: Vivint’s monthly monitoring fees start at $29.99 and can go up to $44.99 for their highest level of service.
- Additional fees: There may be additional fees for certain features or services, such as video storage, remote access, or home automation.
It’s important to note that these costs may be higher if you opt for customized packages or add-on features. It’s best to discuss your options with a Vivint representative to get an accurate quote for your specific needs.
Installing and Setting Up Your Vivint Security System
Unlike some DIY systems, Vivint provides professional installation by certified technicians. This typically takes between 3-4 hours and includes setting up all the equipment, connecting it to your home network, and walking you through how to use the system.
Once the installation is complete, you will need to download the Vivint app to your smartphone or tablet. The app will guide you through the setup process, including creating a PIN and setting up additional users if needed. From there, you can customize your notifications and alerts and control your system remotely.
Vivint Security System Monitoring: Options and Pricing
Vivint offers three levels of monitoring services: Basic, Smart, and Smart Home Video. Each tier includes 24/7 professional monitoring, but the higher levels offer additional features such as video streaming and storage.
- Basic: The Basic plan is the most affordable option, starting at $29.99 per month. It includes 24/7 monitoring, alerts for security and environmental events, and one-touch access to emergency services.
- Smart: The Smart plan starts at $39.99 per month and includes all the features of the Basic plan, plus added benefits like remote door lock control and the ability to view live video footage from your cameras.
- Smart Home Video: The Smart Home Video plan is the most comprehensive package, starting at $44.99 per month. It includes all the features of the Smart plan, plus the ability to store and playback video clips from your cameras.
Vivint Security System Reviews: Customer Perspectives
To get a better sense of the overall customer experience with Vivint, let’s take a look at some real customer reviews:
- “I have had Vivint for over a year now, and I am extremely satisfied with their service. The installation was quick and professional, and the app makes it easy to control my system remotely.” – Jessica D.
- “I researched several security companies before choosing Vivint, and I have not regretted my decision. Their customer service has been top-notch, and the system itself is reliable and user-friendly.” – Mark L.
- “I had an issue with one of my sensors, and Vivint’s customer support team was able to resolve it quickly and efficiently. I appreciate their prompt response and helpful attitude.” – Andrea F.
While there are some mixed reviews out there, the majority of customers seem to be satisfied with Vivint’s products and services.
Vivint Security System vs. the Competition
When looking at any product or service, it’s essential to compare it to its competitors. In the case of home security systems, some of Vivint’s main competitors include ADT, SimpliSafe, and Frontpoint. Here’s how they stack up against each other:
- Vivint vs. ADT: Both companies offer comprehensive security solutions with professional installation and monitoring services. However, Vivint edges out ADT in terms of smart home integration and advanced features.
- Vivint vs. SimpliSafe: SimpliSafe is a popular DIY security system, making it more affordable than Vivint. However, Vivint offers more advanced features and professional installation, which may be worth the higher upfront cost for some consumers.
- Vivint vs. Frontpoint: Frontpoint offers similar features and pricing to Vivint, but their customer service has received some mixed reviews. Vivint seems to have a stronger track record in this area.
Ultimately, the best choice for you will depend on your specific needs and preferences.
Choosing the Right Vivint Security System for Your Needs
When it comes to choosing the right Vivint security system for your home, there are a few things to keep in mind:
- Determine your budget: Before you start shopping for a security system, it’s important to know how much you’re willing to spend. This will help narrow down your options and prevent you from overspending.
- Assess your home’s security needs: Take a look at your home and identify any potential vulnerabilities or areas where you may want extra protection. This will help you determine which features and equipment would be best for your home.
- Consider your lifestyle: If you’re someone who travels often or has a hectic schedule, you may benefit from a system with remote access and control. On the other hand, if you spend most of your time at home, a simpler system may suffice.
- Speak with a Vivint representative: The best way to find the right Vivint security system for your needs is to speak with a representative. They can assess your specific situation and provide you with customized recommendations.
Conclusion
In conclusion, Vivint has established itself as a reliable and innovative player in the home security industry. With its comprehensive security solutions, smart home integration, professional installation and monitoring, and excellent customer service, it’s no wonder that so many homeowners trust Vivint to keep their homes safe and secure. While it may not be the most affordable option on the market, the added features and peace of mind it provides may be worth the investment for many individuals. We hope this review has given you a better understanding of Vivint security systems and will help you make an informed decision when it comes to protecting your home and loved ones.
